Service Description

9.2. User support

172 views March 27, 2017 addsecure 0

AddSecure’s user support team has in-depth knowledge about the products, and they can help with:

Information and product requests about AddSecure Link (technical and administrative).

 

Distribution and supplying of:

  • Product sheets and other types of product information
  • Installation procedures for Link Access
  • Order forms
  • Presentations

Information about ongoing activities as well as deliveries of SIM cards for customers or partners.

Receiving error reports and resolving problems.

Account management and helping customers who have forgotten their passwords.